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Roughly 35 million US phone numbers are disconnected and recycled every year. When one of them gets a new owner, the consent on your file stays with the old one. Bastro flags the numbers that moved on — before your dialer treats a stranger like an opt-in.
A new subscriber holds the number since your consent date. The opt-in on your file belongs to someone who no longer answers this line — dialing it is a fresh TCPA event with no consent behind it.
Out of service. Today it wastes dials and drags your connect rate; in the aging window that follows, it is the raw material of reassignment.
Moved carriers — or from wireline to wireless — since consent was captured. The same person may still answer, but the rules that govern how you may dial the number can change underneath you.
The FCC built exactly one database with legal weight here: the FCC's Reassigned Numbers Database. Query a number against the date consent was given, receive a “no” — not permanently disconnected or reassigned since that date — and the caller is shielded from TCPA liability for a reassigned-number call even if that answer later proves wrong. The safe harbor attaches to the query and its record.
Which is why every relocated-number job stores what was asked, when it was asked, and what came back — per number, per job. The flags clean your list; the records are what you produce when someone asks you to prove it.
Runs alone, or in the combined pass — relocated number, litigator, and DNC in one upload — from $0.01 per row. Full rate card on the pricing page.
Reassignment risk compounds with list age: the older the consent date, the more of the file has quietly changed hands. Scrub before every campaign and the flagged rows leave with the report — dead dials out, strangers out, evidence in.
The query safe harbor covers calls to reassigned numbers made in reasonable reliance on a mistaken database response; it does not reach Do-Not-Call status, consent defects, or the content of the call. Bastro provides data services, not legal advice. Review your outbound program with your own counsel.