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Federal rules forgive an erroneous call to a registered number only when your registry data was under 31 days old at call time — and you can document it. Bastro flags federal and state Do-Not-Call registrations per row, and keeps the receipts with every job.
The DNC safe harbor is not “we scrub sometimes.” To claim it, a caller must show the violating call was an error that got through despite all five of these, practiced as routine business:
Documented rules for honoring do-not-call requests and registry status — on paper before the first dial.
Everyone who touches the phones — including anyone dialing on your behalf — trained on those procedures.
A recorded, maintained list of the people who asked you specifically to stop — kept current on your side and honored before any list reaches a dialer.
Every call checked against a version of the national registry obtained within the prior 31 days — with records documenting the process.
Access to the national registry purchased directly from its administrator, with no cost-sharing arrangements.
Bastro is the fourth element made literal: every DNC job records when it ran, the recency of the registry data behind it, and the per-row verdicts — and the report stays with the job as the documentation the rule names. The other four elements live at your desk, and no vendor can honestly sell them to you.
State registries ride along in the same pass: several states keep their own Do-Not-Call lists with their own cadences, and a number that clears federally can still be registered at home. One row, one verdict, every registry it appears on.
Runs alone, or in the combined pass — DNC, litigator, and relocated number in one upload — from $0.01 per row. Full rate card on the pricing page.
Upload the list, keep the report, and run it again inside every 31-day window. Each job is timestamped and retained, so the question “when did you last scrub this file?” always has a documented answer.
A 31-day scrub is one element of the safe harbor in 47 CFR § 64.1200, not the whole of it — written procedures, training, and your internal list remain yours to keep. Bastro provides data services, not legal advice. Review your outbound program with your own counsel.